What information do we collect? 

We collect information from you when you register on our site or place an order. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for? 


Any of the information we collect from you may be used in one of the following ways: 

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.


How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.ajcreations.org

 Consent 

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes. 

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

E-mail: ajcreations@gmail.com


Cancellation & Refund Policy

 

 

Apparel / Jewellery
You can return only in case of damages to the product. Returns will not be accepted for the following reasons.

1. You have changed your mind about the purchase.
2. The product did not match with certain assumptions you had made during the purchase.
3. The product colour looks different from what you saw on the computer. 
4. You don't like the product you have bought.
5. While we do our best to provide products of great quality, we do not guarantee on Colour/embroidery/zari etc, and returns on these basis will not be processed. 
 
All you need to do is to inform us within 48 hours of receiving the shipment by by Emailing us at ajcreation71@gmail.com and sending us the image of the concern product, also, couriering us the parcel which needs to reach us within 7 days of informing us. 


Cancellation by You

Cancellation within 24 hours of purchase:

You can cancel the order within 24 hours of your purchase by writing to us at ajcreation71@gmail.com for your prepaid order. The cancellation will be effective within 24 hours and you will get a confirmation email .

The customer agrees not to dispute the decision made by Ajcreations and accept Ajcreations decision regarding the cancellation

 

Cancellation after 24 Hours is over:

We need you to understand that on the basis of your consent written/ verbal we place the order with the brand, thus cancelling the order by you after 24 hours is over is a double loss of revenue for us.

In such a case we need a written email from you stating the order number and the reason for cancellation.

After receiving that email Ajcreations will take a decision.

Please note:

The customer agrees not to dispute the decision made by Ajcreations and accept Ajcreations decision regarding the cancellation.



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